Terms & Conditions

Terms & Conditions

Shipping Policy:
All orders shipped via Purolator or UPS depending on your selection.  Most Orders will ship next day, if I can I'll try to ship the same day but 90% of the time it will be next day unless somethign is out of stock.

Pick Up Policy:
Products can be picked up at several locations by emailing [email protected] and arranging a mutually convenient location and time.

Return Policy:
Refunds are given, less shipping and handling charges, for items returned in new condition with original packaging within 30 days of your receipt of the order. Customers must email [email protected] to receive a Return Authorization number. Products returned without authorization will not be accepted.  Generally speaking handling charges amounts to 15% of the price of the returned item.

Damage Claims:
All products are shipped using carrier-approved materials and methods. All products are also carefully packed to prevent damage during shipment. Nevertheless, damage may occasionally occur in transit. Any damage is the responsibility of the carrier, not Auto Obsessed Ltd.. Therefore, you must make all damage claims to the carrier.
In case of damage, retain all cartons, packing materials and damaged products for the carrier to inspect

Extreme Temperatures:
During cold weather months there is a chance that products may freeze in transit. There are no couriers that offer any guarantee against freezing. Please understand that although Wisdom Detail strives to provide our customers with the best service, ordering liquid products during extreme temperatures is at the risk of the customer.

All Credit Card Payments are processed through Paypal.  Wisdom Detail is secured with a SSL Certificate and the transaction page that Paypal uses is of the highest security standard available on the internet.